System administration and managed services

Linux Server Administration and Managed Services

Axanti handles the administration, security, optimization and troubleshooting of Linux servers, VPS and dedicated servers for SMBs, web agencies and organizations in Quebec and across Canada.

Linux DirectAdmin cPanel Apache Nginx PHP MariaDB DNS Email SSL Backups Migrations
Technical ownership

Your server is running. But who is really taking care of it?

A web server requires much more than an initial setup.

System updates, security, backups, SSL certificates, PHP configuration, databases, DNS, email, disk space, performance and incidents all have to be followed over time.

For a business without its own system administrator, that responsibility often ends up shared between the developer, the hosting provider and various people who each handle only part of the problem.

A single technical contact

Axanti can become your technical contact for this entire environment.

We can step in on a one-time basis to solve a specific problem, or take over the ongoing administration of your infrastructure.

Linux environments

Linux server administration for web environments

We work mainly on the Linux infrastructure used to host websites, online stores, applications and Internet services.

  • Linux administration and system maintenance.
  • Apache, Nginx, PHP and PHP-FPM.
  • MySQL and MariaDB.
  • DirectAdmin and cPanel/WHM.
  • DNS, SSL certificates and email services.
  • Firewall, security and access control.
  • System and application updates.
  • Load, memory, CPU and disk space analysis.
  • Performance optimization.
  • Backups and verification that they actually work.
  • Migration of websites, applications, databases and email.
  • Incident diagnosis and resolution.
Two ways to work together

One-time intervention or recurring managed services

You have a specific problem

Slow server, unreachable service, PHP error, unstable database, expired certificate, full disk, DNS or email problem: Axanti can analyze the situation and work on a clearly defined need.

A one-time intervention also works well for an upgrade, a configuration change, a migration or the preparation of a new environment.

You no longer want to manage the server yourself

Axanti can also take care of your server on a recurring basis.

The goal is then to keep a consistent, up-to-date and documented environment, reduce the risk of incidents and have a technical resource available when the infrastructure has to evolve.

The level of managed service is set according to your needs, your infrastructure and the responsibilities you want to hand over to us.

Existing server

Your server can stay with your current provider

Already have a VPS or a dedicated server? Moving to Axanti is not necessarily required.

Depending on the environment and the access available, we can take over or support the administration of an existing server hosted with another provider. You keep your current infrastructure while adding the technical expertise needed to manage it.

If a migration becomes preferable for performance, cost, security or reliability reasons, we can also prepare and carry out the change.

  • Existing VPS or dedicated server
  • Access and scope confirmed beforehand
  • Migration suggested only when it makes sense
Control panels and web stacks

DirectAdmin, cPanel and Linux web stacks

Axanti works with the main components used in Linux hosting environments.

cP

cPanel / WHM

Administration of cPanel/WHM servers, hosting accounts, web and email services, DNS, SSL certificates, updates, security and migrations.

Web

Apache, Nginx, PHP and MariaDB

Analysis and optimization of the web stack based on the hosted applications, their load, the versions in use and the resources available.

Migration and takeover

Migrating and taking over an existing server

Changing servers or taking over an existing environment takes more than copying files.

Websites, applications, databases, PHP versions, scheduled tasks, email accounts, SSL certificates, DNS, dependencies and specific configurations all have to be taken into account.

Axanti can prepare the migration, validate the new environment, plan the switchover and keep service interruptions as short as possible.

Taking over a server already in place

We can also take over a server previously administered by another provider or by someone who is no longer available.

Diagnostics

Diagnosing a slow or unstable server

A slow website is not always caused by the website itself.

The problem can come from PHP, a database, a lack of memory, CPU saturation, storage, a misconfigured service, an automated task, a network issue or a combination of several factors.

Identify the cause before fixing it

We can review resources, system and application logs, the web stack configuration and the server behaviour in order to identify the cause before proposing a fix.

Quebec and Canada

A technical partner for SMBs and web agencies

Not every business needs to hire a full-time system administrator.

Axanti can act as an external technical resource for organizations that have servers, websites or web applications but do not want to manage the infrastructure themselves.

We can also work with developers and web agencies that prefer to focus on their projects while Axanti takes care of Linux, hosting, migrations, DNS, email and server-related issues.

When the need goes beyond system administration, Axanti can also step in on web development.

  • Linux and web panels
  • Security and migrations
  • Performance and troubleshooting
VPS and dedicated servers

Managed VPS and dedicated servers

You do not have your own server yet?

Axanti also offers managed VPS and managed dedicated servers for projects that need more resources, control or isolation than traditional web hosting.

We can help you choose the right environment and handle its setup, security and administration.

Compare Axanti managed servers

How it works

How does a takeover work?

01

Understand the environment

We discuss the server, the hosted applications, the problems you are facing and the responsibilities you want to hand over to Axanti.

02

Analyze before changing anything

When needed, we review the configuration and the current state of the environment before recommending changes.

03

Define the work

You know what has to be fixed, migrated or taken over, and whether the work will be one-time or recurring.

04

Carry out the work and keep the environment evolving

Axanti performs the agreed work and can then keep administering the infrastructure at the support level you chose.

FAQ

Frequently asked questions about server administration

The questions most often asked before handing a Linux server over to Axanti.

Can you administer a server that is not hosted with Axanti?

Yes, depending on the environment and the access available. We can work on VPS and dedicated servers already hosted with another provider. A migration is only suggested when it makes sense.

Which systems and technologies can you administer?

We work mainly with Linux environments and the technologies used for web hosting: DirectAdmin, cPanel, Apache, Nginx, PHP, MariaDB/MySQL, DNS, SSL and email services.

Can you fix a slow or unstable server?

Yes. We can review resources, logs, PHP configuration, databases, web services and the other elements that can cause slowdowns or instability.

Do you handle server migrations?

Yes. Axanti can plan and carry out migrations covering websites, applications, databases, email accounts, DNS, certificates and web configurations.

Can I ask you for a one-time intervention only?

Yes. System administration can be provided for a specific intervention or as recurring support.

Can you take over a server previously managed by someone else?

Yes. We can start by reviewing the existing environment, identifying the important access and dependencies, then define the work required to take over its administration.

Is this the same as a VPS or dedicated server managed by Axanti?

No. With system administration, we can work on an existing environment. With an Axanti managed VPS or dedicated server, the infrastructure itself is also part of the proposed solution.

A server to stabilize, migrate or simply manage better?

Tell us about your environment and what you want to improve. Axanti can then determine whether a one-time intervention, a migration or recurring management is the most appropriate solution.